Chiraphon Kraiya

Network Engineer / Systems Engineer

location_on Bang Kraso, Nonthaburi, Thailand
Chiraphon Kraiya

Professional Summary

Network Engineer with strong experience in ISP-scale enterprise and service-provider networks, specializing in end-to-end provisioning, network automation, and production operations. Proven ability to design, deploy, and operate multi-vendor infrastructures (Cisco, Huawei, FortiGate) with strict SLA requirements. Expert in developing production-grade automation platforms using Python (FastAPI), Docker Compose, and Nginx, reducing provisioning time by 70% and manual operational work by 65%. Strong focus on operational safety, Linux-based infrastructure, and scalable network workflows.

Technical Skills

Professional Experience

Network Engineer (Provisioning)

Aug 2022 – Present
Symphony Communication PCL.
  • Led end-to-end network provisioning for enterprise circuits (PE/CE, L2/L3, MPLS, DWDM), delivering approximately 30 circuits per week in large-scale ISP environments.
  • Achieved 70% reduction in provisioning time by implementing network automation workflows and standardized configuration processes.
  • Developed and maintained 10+ network automation scripts and RESTful APIs using Python, FastAPI, Netmiko, and Jinja2, reducing manual network operations by 65%.
  • Implemented dry-run validation mechanisms and non-destructive automation techniques for configuration rollouts, ensuring ISP network stability and zero-impact deployments.
  • Designed and deployed ChatOps workflows integrating Network Operations APIs with n8n and Line Messenger, enabling Level-1 support teams to execute port status checks and speed adjustments.
  • Provided L2/L3 escalation support for complex network incidents, restoring services within 3-hour MTTR targets and maintaining 99.95% SLA compliance.
  • Performed firmware upgrades and maintenance activities on Huawei and FortiGate devices during scheduled maintenance windows, adhering to strict change control and rollback procedures.
  • Utilized Grafana and PRTG for proactive network monitoring, fault detection, and performance analysis.

Technical Engineer

Feb 2021 – Feb 2022
Fecomm Systems Co., Ltd.
  • Designed and installed structured cabling systems for enterprise environments, supporting reliable network infrastructure deployment.
  • Performed troubleshooting, infrastructure repair, and preventive maintenance for enterprise customers.
  • Produced AutoCAD-based as-built drawings to support accurate documentation and smooth project handover.

RF Engineer (Contract)

Mar 2019 – Dec 2019
NETWORK QUALITY MANAGEMENT SERVICE CO.,LTD.
  • Conducted RF testing, analysis, and optimization (Drive Test, RRU, antenna deployment) for mobile networks.
  • Diagnosed and resolved 4G data performance issues to improve network quality and service stability.

Network Engineer (Contract)

Jun 2018 – Jan 2019
MFEC PCL.
  • Supported post-sale Cisco device configuration and troubleshooting for enterprise customers.
  • Provided helpdesk and onsite network support, resolving connectivity and configuration issues.

Service Engineer

Aug 2016 – May 2018
Planet Communications Asia PCL.
  • Installed and supported video conferencing systems (Cisco, Polycom).
  • Delivered preventive maintenance and user training for enterprise multimedia systems.

Key Projects

Network Configuration & CID Service Portal (FastAPI)

Designed and developed a Python-based automation gateway and dynamic template rendering engine that integrates enterprise systems with multi-vendor network equipment.

  • Stateless GitOps Architecture: Developed a stateless automation gateway using FastAPI that decouples templates and vendor profiles, fetching them dynamically via GitLab/GitHub APIs with a TTL caching layer.
  • Data Integrity & Normalization: Implemented a robust three-layer Pydantic validation architecture to sanitize and normalize complex JSON payloads retrieved from SAP APIs before rendering configurations.
  • Secure Template Engine: Secured the dynamic configuration generation process using Jinja2 SandboxedEnvironment, effectively mitigating Server-Side Template Injection (SSTI) and Remote Code Execution (RCE) risks.
  • Enterprise Integration: Integrated Microsoft Azure AD SSO (OAuth2/OIDC) for enterprise role-based access control and set up SQLite database logging for configuration change audits.
image View Architecture Diagram & UI Mockup
System Architecture Flow System Architecture Diagram
UI Mockup Interface UI Mockup

Network Operations API & ChatOps

Developed a production-grade Network Operations API using FastAPI and Netmiko, transforming complex CLI workflows into standardized RESTful endpoints.

  • Designed ChatOps workflows integrated with orchestration tools, enabling faster operational actions such as bandwidth changes and interface management.
  • Implemented robust CLI parsing using Regex and strict input validation to ensure production safety.

Bandwidth & QoS Automation (Huawei)

Built automation systems for Bandwidth and QoS management on Huawei devices in ISP environments.

  • Implemented dry-run workflows to preserve existing QoS parameters and prevent service impact.
  • Integrated automation with Grafana APIs to synchronize network changes with monitoring dashboards.

Education & Certifications