Chiraphon Kraiya
Network Engineer / Systems Engineer
Professional Summary
Network Engineer with strong experience in ISP-scale enterprise and service-provider networks, specializing in end-to-end provisioning, network automation, and production operations. Proven ability to design, deploy, and operate multi-vendor infrastructures (Cisco, Huawei, FortiGate) with strict SLA requirements. Expert in developing production-grade automation platforms using Python (FastAPI), Docker Compose, and Nginx, reducing provisioning time by 70% and manual operational work by 65%. Strong focus on operational safety, Linux-based infrastructure, and scalable network workflows.
Technical Skills
dns Infrastructure & DevOps
settings_ethernet Networking & Protocols
code Automation & Programming
monitoring Monitoring & Tools
router Vendors & Platforms
shield Security & Identity
Professional Experience
Network Engineer (Provisioning)
Aug 2022 – Present- Led end-to-end network provisioning for enterprise circuits (PE/CE, L2/L3, MPLS, DWDM), delivering approximately 30 circuits per week in large-scale ISP environments.
- Achieved 70% reduction in provisioning time by implementing network automation workflows and standardized configuration processes.
- Developed and maintained 10+ network automation scripts and RESTful APIs using Python, FastAPI, Netmiko, and Jinja2, reducing manual network operations by 65%.
- Implemented dry-run validation mechanisms and non-destructive automation techniques for configuration rollouts, ensuring ISP network stability and zero-impact deployments.
- Designed and deployed ChatOps workflows integrating Network Operations APIs with n8n and Line Messenger, enabling Level-1 support teams to execute port status checks and speed adjustments.
- Provided L2/L3 escalation support for complex network incidents, restoring services within 3-hour MTTR targets and maintaining 99.95% SLA compliance.
- Performed firmware upgrades and maintenance activities on Huawei and FortiGate devices during scheduled maintenance windows, adhering to strict change control and rollback procedures.
- Utilized Grafana and PRTG for proactive network monitoring, fault detection, and performance analysis.
Technical Engineer
Feb 2021 – Feb 2022- Designed and installed structured cabling systems for enterprise environments, supporting reliable network infrastructure deployment.
- Performed troubleshooting, infrastructure repair, and preventive maintenance for enterprise customers.
- Produced AutoCAD-based as-built drawings to support accurate documentation and smooth project handover.
RF Engineer (Contract)
Mar 2019 – Dec 2019- Conducted RF testing, analysis, and optimization (Drive Test, RRU, antenna deployment) for mobile networks.
- Diagnosed and resolved 4G data performance issues to improve network quality and service stability.
Network Engineer (Contract)
Jun 2018 – Jan 2019- Supported post-sale Cisco device configuration and troubleshooting for enterprise customers.
- Provided helpdesk and onsite network support, resolving connectivity and configuration issues.
Service Engineer
Aug 2016 – May 2018- Installed and supported video conferencing systems (Cisco, Polycom).
- Delivered preventive maintenance and user training for enterprise multimedia systems.
Key Projects
Network Configuration & CID Service Portal (FastAPI)
Designed and developed a Python-based automation gateway and dynamic template rendering engine that integrates enterprise systems with multi-vendor network equipment.
- Stateless GitOps Architecture: Developed a stateless automation gateway using FastAPI that decouples templates and vendor profiles, fetching them dynamically via GitLab/GitHub APIs with a TTL caching layer.
- Data Integrity & Normalization: Implemented a robust three-layer Pydantic validation architecture to sanitize and normalize complex JSON payloads retrieved from SAP APIs before rendering configurations.
- Secure Template Engine: Secured the dynamic configuration generation process using Jinja2 SandboxedEnvironment, effectively mitigating Server-Side Template Injection (SSTI) and Remote Code Execution (RCE) risks.
- Enterprise Integration: Integrated Microsoft Azure AD SSO (OAuth2/OIDC) for enterprise role-based access control and set up SQLite database logging for configuration change audits.
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View Architecture Diagram & UI Mockup
Network Operations API & ChatOps
Developed a production-grade Network Operations API using FastAPI and Netmiko, transforming complex CLI workflows into standardized RESTful endpoints.
- Designed ChatOps workflows integrated with orchestration tools, enabling faster operational actions such as bandwidth changes and interface management.
- Implemented robust CLI parsing using Regex and strict input validation to ensure production safety.
Bandwidth & QoS Automation (Huawei)
Built automation systems for Bandwidth and QoS management on Huawei devices in ISP environments.
- Implemented dry-run workflows to preserve existing QoS parameters and prevent service impact.
- Integrated automation with Grafana APIs to synchronize network changes with monitoring dashboards.
Education & Certifications
school Education
verified Certifications
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Cisco Certified Network Associate (CCNA)Valid until 01 Aug 2027